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Measured results

Five weeks on a real roofer's phone line.

We run marketing for a roofing and construction company in northern New Jersey, and the lead desk sits on its main business line. These pages are what that line looked like from September 9 – October 14, 2026, counted from the desk's own records. The company asked us to keep its name off the page, so we did. Nothing here is a projection or a testimonial.

21 sec
median time from a missed call ending to the text going out (77 calls)
290 of 350
numbers that reached the line were robo-dialers, sales pitches or landlines
11 min
from a homeowner's first reply about a leak to a full hand-off

Where the numbers come from. The desk writes one line per action to its own log and keeps a ledger of every number that calls or texts the line. Call and message times come from the phone line's records. All times are Eastern. What we could not measure, such as which conversations later became paid jobs, is left out rather than estimated.

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